Frequently Asked Questions

How we are able to give you this amazing offer for free is that through our connections in the hotel industry we get access to unsold hotel rooms and are able to gift them to you, our clients and partners in Personal Touch Tax Firm

Yes, our digital incentives created will be assigned an expiration date 7 days out from the date you view it. Please note that the expiration date shown on the digital incentives only pertains to the actual activation of the incentive. After you activate a vacation incentive, you will have  18 months to travel.  To activate, you simply need to pay the daily taxes and fees that correspond to the incentive online.  Currently, the activation must be paid in $US dollars, we will offer this in other currencies as soon as possible. 

No, the expiration date pertains to activation of the vacation incentive only. Once you activate by paying the taxes and fees of a vacation incentive you will then have at least 18 months to travel.

You may activate an incentive online by paying the resort taxes and fees per night.   Once you activate within 7 days of receiving the digital incentive you will have 18 months to travel. You will get email receipt and links to search for dates and be able to choose from participating hotels for desired dates based on availability.  The process is all online. 

You can activate a Complimentary Hotel Stay incentive once a year maximum.  This means you can take advantage of one vacation incentive once every twelve months from previous travel. Also you cannot redeem the same destination or specific hotel or hotel chain more than once. 

Each of our destinations may have as many as 50 participating hotels, based on the dates selected, up to 3 different hotels are showcased for you to choose from based on availability. 

Customers must book with a minimum of 30 days advance notice prior to preferred or selected check-in dates.  So as long as you are booking more than 30 days out, the hotel can fulfil the booking. 

The taxes and fees are based on a few factors, examples include but are not limited to local tourism and bed taxes, value-added tax, sales tax based on the full rack rate of the accommodations, maid service fees, zone surcharges, travel agency fees, federal, state, local, or municipal taxes, etc.  most average only about $30 US per night. 

You will receive 4 days 3 nights luxury hotel accommodation room rate free of charge, which retail is valued at up to $250 per night, in the US and up to $350 per night at many of the International destinations, however you are responsible for all other expenses including but not limited to: airfare, transfers, food & beverages, gratuities, resort fees if applicable, and any other personal or miscellaneous expenses.    Resort fees are commonplace in the travel industry. 

The short answer is YES,  howevert he incentive is designed for couples or singles with up to 2 adults in a room, some properties however may allow for up to 2 additional children up to the age of 12 in the same room based on room type, and bed configurations.  When adding children to your search you are likely to see fewer hotel choices.  Most hotels accommodate 2 persons and upgrades for additional persons over 2 may be required based on the hotel of choice.  If traveling with extra adults or children upgrades may be available to accommodate.   The upgrades require the purchase of additional rooms or larger suites.  Prices for upgrade options and or additional children etc. depend on room availability and seasonality so prices cannot be quoted until travel dates are selected.  All upgrade options will be online where you can select the option to upgrade or continue to search for other participating properties.

No sorry, these vacation incentives cannot be used for groups of more than 1 room. The hotels that are offering this promotion will honor only one package per family, friends, acquaintances, or known groups traveling on the same, similar, and/or adjoining arrival and departure dates. There are additional costs associated with group travel. They also will not be available to use during conventions or other special events. 

This incentive activation is FINAL & NON-REFUNDABLE  you will have 18 months to travel.  Once dates are confirmed with the incentive no changes will be allowed. Cancellations after dates are confirmed will result in forfeiture of the activation fees.  (The  inventory used for these rooms are not as flexible as booking at retail rack rates, once confirmed changes will not be allowed and cancellations or no-shows will result in forfeiture of fees paid)

No, the resorts we offer for the incentive will not be all-inclusive. You are responsible for all expenses including but not limited to: airfare, transfers, food, gratuities, and any other miscellaneous expenses. This incentive cannot be combined with any other promotional vacation offer.

No, the flights are not included.   You are responsible for all expenses including but not limited to: airfare, transfers, food, gratuities, and any other miscellaneous expenses.